Testimonials

At Pioneer, we are dedicated to providing exceptional support for our patients.

The testimonials and feedback shared on this page come directly from those who trusted us with their wound care.

Highlights From Our Patient Testimonials

Laura was wonderful. Explained my problem in great detail and answered every question I asked. I couldn’t wish for a better professional to help me. Completely happy with the experience.
– Hilda

I received excellent care from all staff and would like to convey my thanks to all for looking and caring for me.

– Mr Prem Khanna

I would just like to say a massive THANK YOU to all your amazing nurses and staff at Pioneer.

– Caroline Weaver

When I knew I had been referred to pioneer I breathed a sigh of relief knowing I would be in safe hands

– P. Jones

Lynette Spain was absolutely first class in her treatment of my leg. She was gentle and kept me informed of what she was doing at every stage. Lynette is a very good example of first-class treatment received by Pioneer.

– Angela Brown

Since I have been attending the clinic, I have found my wound has improved significantly and I am very pleased with the progress we have made. I have found Gemma and Sam to be professional and friendly.

– Nigel Ward

I was very concerned about my leg ulcer (pyoderma gangrenosum) when I phoned and spoke to Gemma and she gave me a comprehensive plan to heal it. I would have no hesitation in recommending Pioneer
– Mr Michael McPherson

I must express my deepest gratitude to all of you at pioneer who cared for me with such kindness and professionalism for many weeks following a wound to my leg. From the initial consultation through to my last appointment I could not have wished for anything better. The consideration and empathy you showed whilst dealing with so many different patients and medical conditions was simply outstanding. The booking system at pioneer is superbly organised. It has been a pleasure and privilege to know you all.

– Beryl Silence

The Pioneer Private Care Team were arranging the initial meeting very fast and was assisting me in the most helpful way.
I would also like to give a special thank to Gemma for helpful and very beneficial advice, assessment and treatment recommendation and guidance, since after the live consultation and assessment with her, and already after roughly a week into the recommended treatment advised by her, me and my partner were already able to see (and experience) the positive trajectory relating to my wound condition.

– Borut Svajker

Staff always positive attitude, superb treatment. We shall never forget how much we owe to the superb dedication and care of the wonderful nurses, nor will we forget the friendly and caring welcome from all the receptionists.

– John

Excellent service, very supportive and kind. I can walk much better now and feel much improved. Thank you.

– Anonymous

The team at Pioneer were great and saw me very quickly – John and Claire made me feel at ease right away and I felt reassured that I’d be taken good care of. I have been having regular visits to the clinic ever since and, although my leg is taking far longer than I could have expected to recover, I am happy that I’m in safe hands.

– Ian

The knowledge that the practitioners have in all aspects of my treatment is awe-inspiring. I thought I was dealing with doctors at first until Sarah explained to me that they were nurses with specialized training, in some cases earning advanced degrees. The fact that this an NHS facility is also interesting, given the negative state of the NHS given by the press and politicians. No doubt that applies to some parts of the NHS, but not for the Pioneer Centre. It is a truly impressive facility, and I am very happy to have such a centre in Eastbourne.

– Dimitri

I wanted to pass on my thanks to the nurse that has been looking after me at pioneer.

The Nurse has gone above and beyond in clinic and makes me feel comfortable. She is very special makes me feel comfortable and supported on every visit – She is one in a million!

– Lee